![]() ![]() Joyce is passionate about increasing brand value and revenue growth by advancing a data-driven organization and demonstrates her thought leadership as an active member of the CMO Council, Executive Council Member of the Forbes CMO Practice, Wall Street Journal CMO Network, and as part of the Fast Company Executive Board. Previously, she served as the Chief Marketing Officer for Genesys and was responsible for driving market expansion and revenue diversification strategies including customer acquisition, engagement and channel growth. ![]() Her expertise spans all facets of Go-To-Market including digital, brand, communications, channels and product strategy for global technology and SaaS companies. Joyce brings over two decades of experience scaling commercial innovation and growth in the technology sector through large scale digital transformation and brand elevation strategies. As Chief Marketing Officer, Joyce leads global marketing as Twilio executes its vision of becoming the leader in the emerging customer engagement category.
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